4 Ways Augmented Reality Is Revolutionizing Field Service Management



As a business owner, your job doesn’t end with closing a deal or completing a sale. In the truest business sense, it begins with Augmented Reality field service. The remaining is turning your customers into loyal fans and making them your brand evangelists. 

To keep your cash registers ringing, you shouldn’t just work on acquiring new customers but sustain the existing ones and keep them coming back to you for more business. 

This is where after-sales customer service becomes crucial. After your customers purchase a product or service from your business. They either become happy doing business with you or regret it. Honestly, you have control over this situation and you could very well make your customers incline towards the former emotion. 

So far, ensuring customer satisfaction after sales was one of the primary responsibilities of field management experts. They would personally visit customers, give them handouts or manuals, give them a rundown of their features and operations & perpetually be available for customer support. 

However, things are changing drastically now. Thanks to digital transformation in businesses and the onset of augmented reality remote assistance & field management has gone digital and how. 

In this post, we are going to explore how AR apps have revolutionized post-sales customer service & made way for immersive orientation experiences. 

Original Source: 4 Ways Augmented Reality Is Revolutionizing Field Service Management

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