How Augmented Reality can Simplify Maintenance and Remote Assistance



Believe it or not, we are entering industrial revolution 4.0. Conservative industries watching from the sidelines of progression are a bit skeptical about the strides technology is making. However, the leading players who have invested in pioneering technologies such as Augmented Reality Remote Assistance maintenance and repair assistance are leading the revolution from the front.

Repair and maintenance of products is one of the most common services in the manufacturing industry, & the cost of this frequently exceeds 30% of the entire operating costs.

Basic industrial machinery repairs and maintenance services are usually done by trained personnel on-site & complex machinery requires experts to travel to the location of the equipment. The process is expensive and time-consuming, and it also negatively impacts productivity. Augmented reality remote assistance solution is now available to industrial workers and technicians. It is helping them by providing visually guided remote assistance.

Benefits of Augmented Reality in Maintenance and Remote Assistance

The benefits of AR remote assistance in the manufacturing industry are literally endless. And before we go ahead with the list of most common uses & let’s look at some of the industry giants’ AR success stories.

  • Boeing used AR-powered smart glasses to help its technicians wire planes, & the result was an astounding 25% reduction in production time and error rates plunging to almost zero.
  • GE Renewable energy used smart glasses to digitally overlay wiring instructions into the line of sight of wind turbine technicians. It helped improve the assembly line by 34%.
  • GE Aviation also used smart glasses to help technicians perform routine maintenance tasks. It enables the company to see an average 8 – 12 % improvement in mechanical efficiency.

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